I have had the good fortune to work with Ms. Joan Underwood of Underwood Talent Development Services (UTDS) in the capacity of fellow coach and facilitator specifically in the areas of Talent management and human resource development. Joan’s understanding of the primal context of human resource development is second to none. This coupled with an intimate and grass root feel of the socio-political frameworks which undergird our Caribbean region, makes Joan and her practice, the go to firm for organisation’s who really want to hone and realize the potential of their human capital.
The business of talent development is not one that is often given much attention by organisation’s until crisis stage at which time the ask is often for a quick fix. With UTDS the focus is not only on just in time solutions but timely and sustainable solutions that are created with the client in mind. The environment created through the UTDS programmes are punctuated with best practice methodologies with high doses of common sense intended for practical application. For this reason, what is shared by Joan and her team not only sticks with the participants engaged in the training/coaching but transforms and modifies their outcomes – a true mark of success in human behaviour modification.
I first came in contact with Joan in 2015 when I was accepted in the Caribbean Leadership Project’s Leadership Development Program. As one of the Program Facilitators my first session with Joan will indeed have a lasting impact. Her decisiveness that day by making one simple statement “..you are here – relax with me through this journey as we build a new generation of Caribbean leaders..” and indeed that outcome was achieved, by her high level of commitment, her professionalism and her leadership style, the LDP journey was an awesome journey with Joan. She is an exceptional leader and motivator. Joan has my highest recommendation as a development and change agent professional.
Joan Underwood is a strong technical specialist in public sector management, civil service reform and in the overall area of government efficiency. As a government counterpart in Antigua and Barbuda she has served her country well in diligently and doggedly pursuing reforms to increase management efficiency for the betterment of the people she served. Joan’s style of directness, tact and a high amount of intellectual acumen gets people’s attention. I hope to have the opportunity to work with Joan again in the future.
If you have a program or project that you really need to be implemented carefully and on-time, then Joan Underwood should be seriously considered for its implementation. I have had an excellent experience in working with Joan to support the execution of energy policy work in the Caribbean. I give Joan my highest recommentation.
Joan was the key client contact/director in a consulting project to address issues of public service employment and payroll management in the Government of Antigua and Barbuda, in 2011. She directed the assignment with a high degree of resourcefulness, diligence and amity. Joan not only guided the successful completion of the assignment but also made me enjoy performance of the tasks. She is an exceptionally endowed public servant.
I had the opportunity to work with Joan in a number of capacities and was very impressed by her attention to detail, unwavering focus and dedication to achieving the best result for her employer or client. As an Ambassador representing the interests of the Government of Antigua and Barbuda, Joan was hard working and was instrumental in negotiating significant financial and technical support for Antigua and Barbuda.